Website2 min readChapter 5

Why Your Website Speed Is Costing You Customers

Here's a stat that should scare you: 53% of visitors leave if your site takes more than 3 seconds to load. That's more than half your potential customers, gone before they even see what you offer.

How Slow Is Too Slow?

  • Under 2 seconds — Good. Your visitors stay.
  • 2-4 seconds — You're losing people. Not catastrophic, but not great.
  • Over 4 seconds — You have a problem. Google notices, customers notice.
  • Run my Speed Test tool to see where you stand.

    What Makes a Site Slow?

    1. Large Images

    This is the #1 culprit. That 5MB photo from your phone? It should be 200KB on your website. Use WebP format and compress everything.

    2. Cheap Hosting

    If you're paying $3/month for hosting, your site is probably on a crowded server in another country. For NZ businesses, hosting in Australia or NZ makes a real difference.

    3. Too Many Plugins

    Every plugin adds code that needs to load. If you're running 30 WordPress plugins, your site is carrying a lot of dead weight.

    4. No Caching

    Caching stores a copy of your pages so they load instantly for repeat visitors. Without it, your server rebuilds the page every single time.

    What You Can Do Right Now

  • Run the speed test — Know your baseline
  • Compress your images — Use tinypng.com or squoosh.app
  • Ask your host where your server is located
  • Remove plugins you don't use
  • What I Do For Clients

    When I build a site, speed is built in from day one. I use modern frameworks, optimized images, and fast hosting. Every site I deliver loads in under 2 seconds.

    If your current site is slow, I can audit it and tell you exactly what's causing the problem. Send me your speed test results and I'll take a look.